The customer support with this company is terrific. Recently I purchased this (with a few other products) and there was a mix up in the order. They immediately sorted it out and had a replacement in the post that day. That was in addition to being so very cheerful and helpful. This company (I've been buying from them for 15 years) is everything one wants : excellent product, cheerful personnel, kind conversation and a pleasure to do business with - why would anyone prefer a high street mega business company over this??<br /> <br /> Linda Leon<br /> Cambridge